FAQ

Allergy warning

Caution: This product contains coconut oil, almond oil, shea butter, and fragrance oil. Please be advised that individuals with known nut allergies should exercise caution and perform a patch test before using this product, as it contains almond oil, which may cause allergic reactions in those with nut allergies. Additionally, while allergic reactions to coconut oil and shea butter are rare, individuals with specific coconut or shea nut allergies should also take necessary precautions. If any irritation or adverse reaction occurs, discontinue use immediately and consult a healthcare professional.

Shelf Life/Expiration 

24 months 

Shipping

Orders placed between May and September will only be shipped out on Mondays, Tuesdays, and Wednesdays. Due to warmer weather during these months, we take extra care to ensure that your products are not affected by high temperatures during transit. For all other months, orders will be shipped Monday through Friday. Thank you for your understanding and cooperation as we prioritize the quality of our products and your satisfaction.

We recommend customers located in warmer climates select overnight shipping to ensure the quality of their products is not affected by the heat during transit. Opting for overnight shipping provides the quickest and most temperature-controlled delivery method, reducing the risk of heat exposure to your items. By choosing overnight shipping, you can enjoy peace of mind knowing that your products will arrive promptly and in optimal condition, especially during hot weather conditions. Prioritizing overnight shipping is a proactive step to safeguard the quality and integrity of your purchases, ensuring a delightful unboxing experience.

Return & Refund Policy 

Please note that due to the nature of personal hygiene products, all sales are final. We do not accept returns or offer refunds on any of our products for hygiene reasons. We encourage you to carefully review product descriptions and ingredients before making a purchase. If you have any concerns or questions about our products, please contact our customer service team for assistance. Thank you for your understanding.